As Senior Manager, Care Delivery Knowledge Management on Ro’s Care Delivery team, you will develop, implement, and maintain the scalable knowledge system that equips our frontline teams with the accurate, accessible, and actionable information they need to provide high-quality care at scale. You’ll partner cross-functionally with Operations, Product, and Clinical to ensure launches stick, knowledge gaps are closed, and feedback loops lead to continuous improvement.
The Director, Client Services Implementation will oversee complex programs across multiple lines of service or business to drive program implementation success. This position will drive patient and client satisfaction by leading and directing, providing high-level operational success, internal stakeholder engagement, and client satisfaction. They will maintain compliance with service commitments, contractual obligations, regulatory compliance, and quality measures.
Plays a critical part in the initial setup and ongoing support of our programs, ensuring smooth operations and cross-functional coordination. You’ll work closely with internal teams and external partners to bring new programs to life—from benefit design to product setup—and ensure they are well-supported post-launch. This is a part-time, contract role covering for a team member who will be on parental leave.
The Project Manager will manage the overall planning, control, status reporting and delivery of a low to moderately complex project to ensure that project goals and objectives are met within the agreed upon time, scope, budget and resource requirements. Pharmaceutical and digital experience is a must!
Unlock Health is looking for a Director, Change Management to grow a book of business within their consulting services practice. The strategic leader will guide organizations through transitions by developing and implementing change management strategies, leading teams, and ensuring successful adoption of new processes or systems. The Director is responsible for applying frameworks, establishing project management and timelines for the change being requested, including the communication planning and execution.
The Operations Program Manager (OPM) for Technical Support will drive continuous improvement of customer experience and internal operational excellence within the Technical Support ecosystem at Samsara. The role sits at the intersection of strategic and tactical and will own the run-the-business processes and technology for the technical support ecosystem. The OPM will work closely with leaders and teams from Technical Support, Product Support Engineering, Product Management, R&D, and Business Technology to identify, prioritize, and execute critical operational projects.
Responsible for the successful onboarding of new health plan and health system partners, ensuring seamless project management and client satisfaction from initial scoping through launch. Proactive leader capable of managing complex implementations, fostering strong relationships, and driving process improvements. Work cross-functionally with multiple teams to ensure a smooth partner onboarding experience.
Sr. Project Managers are strategic partners and problem solvers who plan, execute, and complete projects on schedule and within budget. This role is expected to manage multiple accounts, projects and campaigns ranging from simple to complex while overseeing cross-functional team members throughout the lifecycle of the projects. SPM's can have direct report PM's, APM's, and PC's.
Lime is looking for a motivated Senior Associate to lead the execution of key global city demonstrations and support the operational delivery of equity programs across our global markets. You will help translate product innovation into real-world impact, coordinating cross-functional demos of compliance technologies and ensuring equity programs are effectively launched, maintained, and scaled. This role is ideal for someone who thrives at the intersection of process and operations.
This person will have strong problem-solving skills, a data-driven mindset, and a proven track record of driving cross-functional initiatives; managing multiple projects, and collaborating across teams to ensure seamless execution and alignment with business goals is essential. Strong leadership, motivational skills, & communication across different levels of the organization are essential.